Pledge on Privacy
The term "personal data" as used in this Policy refers to information such as your name, birth date, e-mail address or mailing address that can be used to identify you. Jubilant Pharma will not process your personal data without your consent. In processing your personal data, we pledge to fully comply with internationally recognised standards of privacy protection. In so doing, we ensure compliance by our staff with strict standards of security and confidentiality. The next sections explain how and when we collect personal data from you.
Intended Use of Personal Data
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require registration. When you register with us, you may need to complete certain fields (some are required and some are optional), as well as choose a user name and password. In these situations, if you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query. Jubilant Pharma processes personal data for specific and limited purposes, which we inform you about when we ask you for information. For example, we may collect and use personal data to provide you with products or services, to bill you for products and services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes. Information you send to our customer service department is used only to help resolve your problem and is otherwise kept private. Jubilant Pharma keeps your data only for as long as is reasonably needed for such purposes and in accordance with any applicable legal or ethical reporting or documentation retention requirements.
Non-Disclosure of Information
Jubilant pharma will not sell, share, or otherwise distribute your personal data to third parties outside the Jubilant Pharma group. However, personal data may occasionally be transferred to third parties who act for or on behalf of Jubilant Pharma, or in connection with the business of Jubilant Pharma, for further processing in accordance with the purpose(s) for which the data were originally collected. Where disclosure of personal data to a third party is likely or necessary for whatever reason, Jubilant Pharma will, wherever possible, endeavor to ensure that the disclosure and intended use of the data are clearly indicated. Such third parties may operate different privacy policies. However, we endeavor to ensure that such third parties provide the same level of protection as Jubilant pharma and, where appropriate, we will contractually require them to process data transferred only for the purposes expressly authorised by Jubilant Pharma. We will not share with third parties any data about you that is sensitive (e.g., medical information) in the absence of your prior and explicit consent. Your consent may always be revoked at a later date. If consent is revoked Jubilant Pharma may not be able to carry out certain requests made by you. Jubilant Pharma will, where practicable, inform third parties to whom your data have been transferred of your withdrawal of consent.
Right of Access
You have the right to access and update your personal data or to require their deletion. We endeavor to ensure that personal data are up-to-date, accurate, and complete. If you wish to access or correct your personal data held by us, please contact the Webmaster. Your requests will be dealt with in a prompt and proper manner. No charge will be levied for complying with a correction request, however, for all other requests Jubilant Pharma may charge a small fee to cover its costs. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on Jubilant Pharma.
Security and Confidentiality
To ensure the security and confidentiality of personal data that Jubilant Pharma collects on-line, Jubilant pharma uses data networks protected, inter alia, by industry standard firewall and password protection. Access to personal data is restricted to those employees who have a need to use the data and who have been trained to handle such data properly and observe strict standards of confidentiality.